TERMS OF SERVICE
AI-Powered Google Business Messaging
Last updated: [Insert effective date]
1. Agreement to Terms
These Terms of Service ("Terms") govern your use of the AI-powered Google Business Messaging feature ("the Messaging Service") offered by Habibi Bites ("we," "us," or "our") through Google Business Messaging. By sending a message to us through Google Business Messaging, you agree to these Terms. If you do not agree, please do not use the Messaging Service.
2. The Messaging Service
The Messaging Service allows you to contact Habibi Bites through Google Business Messaging (for example, via Google Search or Google Maps). Some or all responses you receive may be generated or assisted by artificial intelligence (AI). These AI-generated responses are produced automatically based on your message and the information we have provided to the system.
Important: AI-generated responses may be inaccurate, incomplete, or out of date. They do not constitute professional, legal, medical, or nutritional advice. Always verify important information (such as allergens, ingredients, pricing, hours, or availability) by speaking with a Habibi Bites team member directly.
3. No Guarantees
The Messaging Service is provided on an "as is" and "as available" basis. We do not guarantee that AI-generated responses will be accurate, complete, timely, or suitable for any particular purpose. We make no warranties, express or implied, regarding the Messaging Service. To the fullest extent permitted by law, Habibi Bites is not liable for any damages arising from reliance on AI-generated responses.
4. Acceptable Use
You agree not to:
- Use the Messaging Service for any unlawful, harmful, or abusive purpose;
- Send content that is harassing, threatening, defamatory, or infringes others' rights;
- Attempt to extract, reverse-engineer, or misuse the AI system or business data;
- Impersonate another person or misrepresent your affiliation;
- Send unsolicited advertising or spam.
We may suspend or block access to the Messaging Service for anyone who violates these Terms.
5. Human Review & Escalation
AI-generated responses are not always reviewed by a person before they are sent. If your message requires human attention — for example, a complaint, an allergen question, or a complex request — please ask to be connected with a team member, or contact us directly using the details below. We aim to respond to human-handled requests within [Insert response timeframe].
6. Your Content
You retain ownership of the messages you send. By using the Messaging Service, you grant Habibi Bites a limited license to use your messages solely to respond to you, operate and improve the Messaging Service, and comply with legal obligations. Please do not share sensitive information such as credit card numbers, government IDs, or passwords.
7. Third-Party Services
The Messaging Service relies on Google Business Messaging and may use additional third-party AI providers. Your use is also subject to Google's terms and privacy policies. We are not responsible for the practices of these third parties.
8. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Messaging Service after changes constitutes acceptance of the updated Terms.
9. Contact
Questions about these Terms? Contact us: